The final approvals came through, the final grammatical check found the last error on the menu and the plate builds and recipes are complete. The new menu rolls out today. Well that was four days ago. The kitchen stff came in and I cooked the entire breakfast lunch and dinner menu. Took photos of each dish and had the staff and management taste the samples. reviews were good, the food is quick and simple, straightforward, designed to have high quality and plating speed off the line by a small staff. Successful service is the key. Guest compliments started rolling in. A few of the hotels regulars commented on the change, Everything changes and they will get used to it over time.
Now comes the fine tuning of the line and the polishing of the staff as they become proficient in each dish.
Each night we are focusing on one dish. Preparing it, critiquing it and improving it.
The next big project that is happening at lightning speed is the revamping and major upgrade of the daily breakfast buffet. More modern displays, improved food selections, WOW factor is key. Today we heard customers comment on the first few changes and "wow" came out of their mouths. A good feeling indeed.
Now to make sure that food cost stays in line with all the additional goodies.
SERVICE, QUALITY, SPEED
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